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Mattress Giant - Unexceptable mattress/ company
I purchased a mattress from Mattress Giant 2 years ago. Prior to 2 years the mattress was worn and warped not fit for no man to sleep on. I tried to contact the company by phone and the Internet to have the company honor their warranty I was unsuccessful. I tried going...
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Anonymous
Eve

My mattress has done the same. Big sage in the middle and have to climb out. Very disappointing.

#406474
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I purchased a Kingsdown Kritsten mattress from the Mattress Giant in Mansfield MA and was assured repeatedly that I had 21 days to return the set if I wasn't satisfied. I wasn't. This mattress has zero support. I'm a side sleeper and was scammed by the...
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#333054
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Where do I start bought a Kings Down Mattress set about 3 years ago The mattress started staging in the middle called about the warranty only to find out I need my original receipt which of course I can not find I was told to contact the store and obtain a copy of it...
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Anonymous
Anonymous

Keep your receipts its your fault not theirs

#329486
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I went into the store and the new manager sold me on a discontinued Sealy memory foam bed. After checking inventory, found that the last one in the area was his floor model. My previous bed was a Sealy from Sam s so I had no reservations about the unit. After 4 weeks,...
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Anonymous
Anonymous

Should have bought a Verlo from Verlo Mattress Factory in Peachtree City!

#328599
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I bought a highend Queen mattress and box spring from them back in March! The sides started to fold and the middle started to sink in! When we called we got the run around for a month! Finally, someone came out to look at the mattress! An inspector! After two weeks we...
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#321538
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i purchased a TOP OF THE LINE SERTA GEL FIRM MATTRESS WITH A MOTORIZED BASE. i walked into the store with a close friend early evening, no one around but Bob, the Salesman, and the District Manager....first thing I asked was....do you have strong knowledge and...
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Anonymous
Janice

Its a very misleading sales team....caveat emptor....no store regardless of a receipt or not, should cause undue stress upon a consumer.....have people forgotten about good pu...

Anonymous
debbie bowers

I purchased a Mattress from Mattress Giant in Dartmouth approximately one year ago with box spring and frame. Cost app. $600....It now creaks and seems to be defective. Unfort...

#318675
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got a mattress and can not sleep on it would like to trade for a nother one a king size I got a queen was on sale 1500.00 can you help me the queen hurts my back.you can call me at 941-729 2097 my name is Wendy Hazelbaker the store closed up merge with a nother store...
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#317156
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I purchased a mattress from Mattress Giants not even 6 months ago. The mattress is sinking in on both side, I called in the warranty people they sent someone to the house to check the mattress. I got a letter back from the company with a credit for a new mattress...
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Anonymous
Dissatisfied

DO NOT BUY A BED THAT YOU CANNOT FLIP OVER! 2 years ago I bought a Simmons River View Firm king size bed from Mattress Giant for $1,800. It was so hard at first I was going ...

Anonymous
gus lawrence

bought a mattress and box spring from Mattress Giant. It less than a year old and is sagging. I emailed the company 4 months ago and have yet to hear from anyone. tThe salesma...

#312560
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I bought a mattress and a mattress cover. I did not like the quality of the mattress cover so I refused shipment. I waited a week for a refund. No refund. I called the store to discuss the mattress cover refund. The salesperson said, "I'm just a salesperson. It...
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Anonymous
Elaine_Mattress Giant

Hello, Sorry to hear about your experience. Can you please e-mail the store you purchased your cover from, as well as your contact information, to esteinfeld [at] moroch.com? ...

#311653
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i purchase a tempur pedic ergo king adjustable dual from mattress giant in Salem new Hampshire ,they where advertising that they were going out of business they lye .any way i have lower back problem.this dame mattress is making me twist and turn every night i cannot...
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Anonymous
Mattress Giant

Good Afternoon, Thank you for bringing this issue to our attention. We would like to turn your experience from negative into a positive one. Please reach out to our team o...

Goffstown, New Hampshire
#309626
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